Quality Cycle
Using the Service Quality Cycle for Service Delivery Improvement Introduction Application of theory time. Einstein said it best: Retrieved, 19 Dec. 2019, from: https://www.slideshare.net/optimaltransformation/a-collection-of-quotes-from-albert-einstein (Links to an external site.) Let’s apply the Service Quality Cycle: Step 4 – Analyzing the Current Situation, Step 5 – Deriving Action Items, and Step 6 – Closing the Cycle, to a […]